Privacy Policy — BikeHireItaly

1. Who we are

BikeHireItaly.com is a marketplace connecting cyclists with bike rental partners across Italy. This policy explains how we collect, use and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR).

2. What data we collect

We collect data you provide directly: name, email address, phone number when you create an account or make a booking. We also collect usage data such as IP address, browser type, pages visited and cookies (see our Cookie Policy).

3. How we use your data

We use your data to: - Process and manage your bike rental bookings - Communicate with you about your bookings and account - Improve our services and user experience - Send marketing communications (only with your consent) - Comply with legal obligations

4. Data sharing

We share your booking details with the rental partner fulfilling your reservation. We do not sell your personal data. We may share data with service providers who help us operate (hosting, email delivery) under strict data processing agreements.

5. Data retention

We retain your account data for as long as your account is active. Booking records are kept for 5 years for legal and accounting purposes. You can request deletion of your account at any time by contacting us.

6. Your rights

Under GDPR, you have the right to: - Access your personal data - Rectify inaccurate data - Request erasure ("right to be forgotten") - Restrict or object to processing - Data portability - Withdraw consent at any time Contact us at privacy@bikehireitaly.com to exercise these rights.

7. Contact

For privacy-related inquiries, contact us at privacy@bikehireitaly.com.